MemberSeptember 17, 2021 at 12:10 pm
The first step in such a process would be to define the criteria for vetting. This is a complex technical analysis process. Of course Aptera Engineering and Production are the only ones qualified to do this task. This criteria is usually based on a detailed reliability analysis at the part/system level to determine component failure rates (FR). It then might move to determine the time between failures (MTBF) and how long it would take to make a repair of that kind of failed component. (MTTR). All of these are men (Average) times with a statistical distribution that describes each one. The next level up is at a system component level. Multiple failures at the same time either related or unrelated. The final major thing to determine is how many of each kind of part to have on hand based on the above calculations for one vehicle times the expected number of vehicles that might require repair services. Of course the logistic people have to determine the sources of the parts and the lead time to order then to get them either to a warehouse or the repair facilities in sufficient time and quanties that the customers do not need to wait for a part. In the case of Aptera, it seems this will be a central site with overnight shipping.
Perhaps all of this is part of their plan. perhaps it isn’t. But only very few of us on the forum have the the background knowledge, or the knowledge of Aptera Engineering and Production to legitimately evaluate Aptera’s approach to warranty and repair service until we see more detail.
Lets leave the particular handwringing to the professionals at Aptera until we have enough information for us a nontechnical people to make a valid assessment.